This is the privacy notice Mavinci UK Limited. We take data protection very seriously and this notice tells you how we comply with the EU General Data Protection Regulation (EU GDPR), the UK General data Protection Regulation (UK GDPR), the Data Protection Act 2018, the Privacy & Electronic Communications Regulation 2003 and any other applicable data protection legislation as introduced from time to time (hereinafter referred to as the “legislation”)

Who are we?

Mavinci UK Limited (Mavinci) is a company offering software, cloud and cyber security solutions.

Data Protection Principles

All personal data that is stored and processed by us, is done so by a core set of principles in line with the legislation. We aim to ensure that:

• Processing is fair, lawful, and transparent
• Data is collected for specific and legitimate purposes
• The data we collect is adequate, relevant and limited to what is necessary in order to process
• The data is kept accurate and up-to-date. Any data found to be inaccurate will be erased or rectified without undue delay
• Data is not retained for longer than intended or necessary
• Data is processed to ensure appropriate security, including protection against unauthorised or unlawful processing, accidental loss, destruction or damage by using appropriate measures

We comply with the relevant data protection legislation for international transferring of data

Personal Data

In order to provide you with our services, we may need to process your personal data. Personal data constitutes information about you which can be used to identify you, such as your name, date of birth and contact information.

Confidentiality

Mavinci considers the confidentiality of your personal data our main priority. We comply with all relevant data protection legislation.

We have internal policies, procedures and controls designed to ensure that all personal data is protected and not accidentally destroyed, misused, disclosed, lost etc. Your data is controlled and managed by employees of Mavinci as part of their duties in their role. Where third party companies are engaged to process your data on our instruction, they do so in line with our procedures and instructions which are set out to include a duty of confidentiality and include technical and organisational measures to ensure the security of your data.

We will only keep your data for as long as necessary and in accordance with Data Protection Legislation.

Your Rights and How to Exercise Them

At any point while we are in possession of or processing your personal data, you – the data subject – have the following rights:

• The right to request a copy of the information that we hold about you
• The right to correct or remove any data that we hold about you that is inaccurate or incomplete
• In certain circumstances you can ask for the data we hold about you to be erased from our You have the right to have your personal data erased if:
  • The personal data is no longer necessary for the purpose which we originally collected or processed them
  • We are relying on consent as our lawful basis for holding the data, and you withdraw your consent
  • We are relying on legitimate interests as our basis for processing, and you object to the processing of your data
  • We have processed the personal data unlawfully
  • We must do it to comply with a legal obligation
  • We have no legal right to retain the personal data
• The right to restriction of processing
• The right to have the data we hold about you transferred to another organisation
• The right to object to certain types of processing such as direct marketing

You can request access to your data at any time. If a third party is involved we will request your information from them and provide it to you. Please note that you will be asked for documentation to prove your identity or, if you are acting on the behalf of another individual, we will ask for proof of their consent

Changes to Our Processing Arrangements

If anything changes in the way we collect, store, control or process your data, we will contact you and let you know.

What data do we collect?

The personal data we would like to collect from you and/or process might include: your name, your address, your email address, your company name, telephone number, your IP (Internet Protocol) address

How do we collect your data?

• You may have completed a registration form
• You may have sent us an email or called us
• You may have registered for an event or webinar
• You may subscribe to our newsletters or email communications
• You may complete an online survey
• You may have been introduced by a third party

Why do we collect the data?

• To enable us to respond and deal with any query or request (such as enquiries, quotations or orders etc.)
• To provide you with our services
• To register you for email notifications/newsletters and events
• To book you into events/seminars as well as consultations

What is our lawful basis for processing?

We may process your data on the grounds of legitimate interests. Should you purchase services from us we would include performance of a contract as a lawful basis for processing your data.

If you subscribe to our newsletters or receive marketing communications from us we are relying on our legitimate interests and in some cases your consent to process your personal data. This consent can be withdrawn easily at any time.

Who do we share the data with?

The data may be shared internally with any Mavinci employees who view your data as part of their job role. All our staff understand the importance of data protection and have undergone suitable training.

Our website is hosted in Turkey by Mavinci on our own servers, and we have in place standard contractual clauses together with supplementary safeguards, and we are compliant with all Data Protection legislation.

We do not share your personal data with anyone outside of Mavinci.

In the event that any data is shared outside of Mavinci at any time it will be:

• When we have your consent to do so
• To comply with a legal obligation
• If we are under a professional duty to share personal data in order to enforce or apply our terms of us/terms and conditions
• To protect the rights, property or safety of Mavinci, our customers or others
• If there are any other exceptional circumstances and we are unable, or it is inappropriate, to seek your permission
• For the reason of public interest.

Cookies

Cookies are small text files sent to your device when you visit a website which are then sent back to the website on each subsequent visit.

Cookies act as a memory for a website, allowing that website to remember your device when returning.

Cookies can also remember preferences and improve the user experience as well as tailor adverts to those most relevant to you. We use session cookies (which exist only until you close your web browser) and persistent cookies (which exist for until their expiry date, or until removed by the user). Some cookies on our website are needed so you can move around the website and use it. These cookies don’t gather information about you that could be used for marketing or remember where you have been on the internet.

 

Some cookies on our website collect information about how visitors use the website, e.g. which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies visitors. The information these cookies collect is aggregated and therefore anonymous. It is used only to improve how our website works.

Our website uses Google Analytics cookies. Information collected by these cookies will be transferred to and stored by Google on servers in the USA in accordance with its privacy practices.

We may embed photos and videos from websites such as Vimeo and YouTube. Or feeds from organisations like Facebook and Twitter.

When you visit a page containing these services, you may be presented with cookies from these websites. You may see embedded ‘share’ buttons on some of our pages. These allow you to share content through social networks. When you click these buttons, a cookie may be set by the service you have chosen to share content through. These third-party cookies are not controlled by us. For further information about their use, please visit the relevant third-party website.

Please be aware: if you refuse or disable cookies, this website will not work as it should. Disabling a cookie or category of cookie does not delete the cookie from your browser, you will need to do this yourself from within your browser.

If you are using a recent version of Google Chrome, you can see the specific cookies that are being used by this site, and in fact any site, by clicking on the secure padlock to the left of the web address in the browser window, or if the site does not have a secure padlock, then the (i) information icon.

Learn More About Cookies

To find out more about cookies in general either search in Google or visit aboutcookies.org or allaboutcookies.org.

A guide to behavioural advertising and online privacy has been produced by the internet advertising industry which can be found at www.youronlinechoices.eu. The guide contains an explanation of the Internet Advertising Bureau’s self-regulatory scheme to allow you greater control of the advertising you see.

Frequent Questions

What is personal data?

Under the GDPR, personal data is defined as “any information relating to an identified or identifiable natural person (data subject); an identifiable natural person is anyone who can be identified, directly or indirectly, in particular by reference to an identifier such as name, identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that person”

How do we use your information?

This privacy notice tells you how Mavinci will collect, store and process your information. If you are concerned about any of the information in this policy, please contact us via our Contact page

Why does Mavinci need my personal data?

Mavinci needs the data in order to provide you with our services, to process orders, to answer queries, to offer support, for email marketing and for cookies. In all events, Mavinci is committed to ensuring that the information we collect and use is appropriate for its purposes.

 

Will Mavinci share my data with anyone else?

Mavinci may in future share your personal data with third-party service providers contracted to Mavinci in the course of dealing with your data. Any third parties that have your data, are obliged to keep your details secure and use them only to fulfil our services. When the data is no longer required, they dispose of them in line with procedures set out by Mavinci.

Under what circumstances will Mavinci contact me?

Mavinci endeavour not to ask irrelevant or unnecessary questions or send you any information that you might not reasonably want or expect to receive from us. Any information we do send, will be on the basis that you have given consent to be contacted or is on the basis of our legitimate interests which we reasonably feel do not outweigh your own interests, and you can easily opt out of receiving communications from us at any time.

What forms of ID are accepted for a Data Subject Access Request?

Mavinci will accept the following ID when information regarding your personal data is requested:

• Full, in date, passport
• In date driving licence PLUS any one of the following:
  • Bank statement dated within 3 months
  • Utility bill dated within 3 months

We keep our privacy notice under regular review.

 

***This notice was last updated on 21 June 2021***

 

If, at any point, you would like to exercise any of your rights or wish to make a complaint about how we handle your data, please contact us at:

Mavinci UK Limited,

Adress: 400 Thames Valley Park Drive, Thames Valley Park, Reading,  Berkshire, RG6 1PT, UK

Email: info@mavinci.co.uk

Tel: 01184 032922

 

If at any time you are still unhappy with how we manage your personal data you have the right to complain to the Information Commissioner’s Office (ICO) at:

Information Commissioner's Office,
Adress: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Telephone: 0303 123 1113
Fax: 01625 524510